Frequently Asked Questions
Everything you need to know about enhancing your home with KUDUmagnets.
What surfaces are KUDUmagnets compatible with?
Our magnets are designed to adhere to any flat, metallic surface. They are perfect for refrigerators, dishwashers, metal doors, and magnetic boards. Ensure the surface is clean and dry before application for the best hold.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days. You will receive a tracking number as soon as your order ships.
Are your magnets water-resistant and durable?
Yes, our magnets are crafted using high-quality, UV-resistant vinyl and a flexible magnetic backing. They are water-resistant and can be easily wiped clean with a damp cloth, making them ideal for kitchen environments.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item in its original packaging for a full refund or exchange. Please note that custom-designed magnets are final sale.
Can I request a custom design for my home?
Absolutely! We love creating bespoke pieces. You can upload your own high-resolution image through our 'Custom Magnet' portal, and our team will optimize it for the perfect fit and finish for your appliance.
Will these magnets damage my stainless steel appliances?
Our magnets are designed with a soft, non-abrasive backing to prevent scratching. However, we recommend removing and cleaning the surface behind the magnet once a month to prevent any moisture buildup.